Exceptional customer service from the experienced team at Renewal by Andersen® of Northeast PA makes the installation of patio doors or replacement windows in Allentown, PA a breeze. But we don’t stop there! As outlined in last month’s blog, How Our Installations Work, Part 1, your installer will complete a thorough walk-through to demonstrate the operation of your new windows and patio doors and to answer any questions. After you enjoy the benefits of your new Renewal by Andersen windows and doors for a few weeks, you’ll be ready for your in-home visit! This final step, unique to Renewal by Andersen, makes your window and door replacement a truly valuable investment in quality and comfort.
The In-Home Visit
Renewal by Andersen of Northeast PA strives to provide superior customer care, so your feedback is essential to helping us improve our service. We want to make sure we are delivering a first-rate experience. To accomplish this, we send a Customer Experience Representative to visit your home for a post-job inspection. At this point, you will have the opportunity to talk with our representative about your entire experience with Renewal by Andersen, from start to finish. During the visit, you will also receive your after-care package, which includes a care and maintenance guide and warranty. Finally, we’ll ask you to take us on our tour of your new windows and doors to show us what you love about them and to ask any final questions. We want you to be satisfied with the look and performance of your windows and doors and delighted with the investment you’ve made in your home.
Committed to Your Satisfaction
At Renewal by Andersen of Northeast PA, we offer continuous service throughout the life of your doors or windows in Allentown. If, at any point, you have a question or concern, simply give us a call at (610) 849-2800 and we will take care of you!