What Our Customers Say
Had such a wondeful experience! Our old slising door was so horribly old and broken down that ice was on our floor during last years winter. Looking forward to having a warm and cozy dining room now with our beautiful door. Everyone was really nice and very friendly. There was one little ding in the frame i didnt even notice but the installer did and a few weeks later the door was replaced in 20 minutes and looks so good now. Thank you so much.
Joe and John were very professional and explained everything
I was very well pleased with the whole operation of Renewal by Andersen representatives. They were easy to work with, courteous, polite, friendly, and efficient from the salesperson to the installers (who by the way were great!). The windows are beautiful and easy to operate. I would never hesitate to use them again!
My wife and I are extremely happy with the experience we've had with Renewal by Andersen. Your team explained every step of the way what would happen and the outcome was outstanding. We are very happy with the new window and only wished we reached out to Andersen years earlier. From Sales thru Installation we were informed of what we could expect and as stated that's what was delivered. Couldn't be happier with the experience and look forward to many years of enjoyment. We will be sure to recommend your Company any/every chance we get. Thank you!
Great team, great job and beautiful Windows. Everything went very well from the beginning to the end. From the first appt to the last, it was a painless process. Everyone was friendly, reliable, knowledgeable and helpful. Thank you.
Your workers are so excellent in their profession their unbeatable !
The entire experience was excellent, with everyone being extremely professional and competent.
Exceptional job from start to finish.
The installers were very courteous, neat and professional. The product is exceptional. The change from 25 year French door to French gliding door has given me more space for furniture and the room a brand new look. Windows and doors have reduced noise and draft from outside.
OK, the windows are expensive, but they are the best in construction materials, look great, thermally perfect concerning performance, and the young woman who reviews the guarantees and answers any questions is super cute. You will be a happy customer from start to finish and beyond.
Renewal by Anderson took every precaution in disposing of the old window and did so in a timely manner. My window was a large bow window which required new construction with the replacement. The job was accomplished in a timely, safe, and professional manner. The end product looked great and as if it was always there.
The installers worked very well together, very efficient. They kept me informed of what they were doing at each phase of the installation. They were personable and very professional. They made sure I knew how to maneuver the windows properly to clean them and there was no debris left behind. I will be sure to request the same two installers when I get the rest of my windows done next year! My windows are beautiful!!
The service was great ! Could not be any better!
The introductory meeting, ordering of the sliding glass door, installation and final follow up was very professional and impressive.
Excellent company to do business with!
All the personnel I had the pleasure to work with from the salesman to the installers to the follow up technician were very knowledgeable and very personable,a credit to your company.
Sales person Anthony was very friendly. Explained all the features of the windows. Installers Matt and Paul were so friendly. They cleaned up after the installation. They left no dirt behind. Jana was so cry friendly. She explained the warranty information and showed me again how to open and close the windows. Also how to care for the windows and screens.
I was very satisfied with all of the staff from beginning to end. The salesman was top notch, the installers were great, office staff and follow up person were all on the ball for each of their respective jobs. I am extremely happy with my new replacement windows. I can feel the difference in their ability to keep the home warm and or cool as the weather was changing outside. I highly recommend these windows and this company.
The crew was friendly explained every thing that was done and removed all debris when they finished the job.
I was totally satisfied with the salesman, the measurer, the installers, and the follow up. I would recommend Renewal by Andersen to my friends, and neighbors.
Everybody from the start was awesome.
Windows are beautiful and great service
We appreciated the clarity of the process all along the way. The office staff, our sales rep, and our installers were always courteous, helpful and capable.
Windows open and close with ease
From ordering to installation it was an excellent job windows are beautiful
Thanks for keeping us informed on every step and for being prompt.
Everyone showed up at the date and time we had been given, did exactly what we were told to expect and the installation looks great. Your installer even volunteered to help me move the picnic table back on the deck in front of the new window. Something I didnat expect, but welcomed.
What else can I say except avery satisfieda�
Installation smooth as silk, John . Stan consummate professionals(even while dealing with a yappy pappyuahua. Sal in sales, Miss Sandy in coordination, Joe measurement, Jana post installment, and all the unsung heroes working behind the scenes. We'd have all of them back in a heartbeat. We laughed when John busted out the level, this house was built in 1870's nothing is level, but the installation is level . square! It was a joy doing business with the folks at Anderson of Northeast Pa! I highly recommend them!
Despite the fact that these are more expensive, the is no comparison to the quality you receive. Cheaper is not always better
Wonderful process. We're looking forward to seeing an energy savings this winter with no cold air leaks.
We absolutely love our new French doors especially the way they beautify the rest of our home! The installers along with your salesperson were very professional and knowledgeable throughout the entire process. We will definitely use them again for our windows!
I wish I had been told ahead of time that I would lose most of the window sill depth. No fault of the install team- the salesman should have mentioned it. Had to go out and buy new blinds for some of the windows, Old ones would no longer work. That is the only negative. Install team worked quickly and clean on some very hot Days.
We were totally pleased with the entire process, from the initial measurement process to the installation process. Installation was completed in one day, and note we converted from a bow window to a bay window, and there was absolutely no mess when the crew was finished.
Extremely professional organization. Very courteous staff. Pleasure to do business with.
I am really pleasantly surprised by any and all visits from your team. I have had windows replaced before and the quality of the product and the ease of care and operation far surpasses any I have delt with before. I didn't even have to vacuum a y of the rooms they worked in. Thank you Renewal buy Anderson!!!
the team that installed the windows were very nice and respectful of our home. Joe and John arrived when they said there were going to get here and cleaned up after the windows were installed.
I had a bad experience with the installation team. They left me with unlock windows and never sealed the sides of my bay window. I called the installation manager and he immediately sent out someone to review my concerns and took many pictures to take back to the office for further review. I was called and that the installation manager would come out and correct anything I was not happy with as I did not want the original installation team. The installation person did an excellent job and fixed every problem I had. Renewable by Andersen stands by their product and want their customers to be extremely happy which I am. I can't praise Renewable by Andersen as they have made a bad experience to being the greatest company to work with. They have the nicest group of employees and care about their products and want their customers happy. I highly recommend this company.
All members of the RBA team were super helpful, informative and professional from start to finish. Windows are beautiful and I am sure I will enjoy them for a very long time. This was an extremely positive experience overall! I would certainly recommend Renewal by Anderson to anyone!
Very polite and professional crew.
The process of sales, measurement, installation and installation inspection was smooth, organized and professional. The representatives for each step did their best to work within our schedule and arrived at the agreed time. All questions were answered. Always informed of what would happen next and who would be contacting us. The windows look and work great!
The quality of the windows is evident. We will enjoy them for years to come. They have sound proofed our home and the view is crystal clear. The professional installation spared us problems, which was our priority. We are very happy.
Excellent team work, courteous, respectful, friendly! Couldnat get any better...best customer service ever; keep it up,
We ordered new windows and a new patio door. Both products are absolutely beautiful. The Anderson team communicated everything each step of the way, they were professional , and very kind. The products added a fresh new look to our home. We will have Anderson back for further installation jobs , and highly recommend !
Putting replacement windows in my old house was very concerning mixing new with old is very challenging, Andersen crew made it look easy. MONEY WELL SPENT!
We were very happy with all persons involved in the process.
The windows a very high quality product with a high quality team delivering it. You get what you pay for.
The entire experience from ordering to installing and cleaning up was nothing short of outstanding. We intend to have more windows installed, and without any hesitation, we will have Renewal by Andersen, provide and install the windows. Outstanding job. We
I was amazed at how quickly I could feel the overall temperature difference in my home and even though I live on a dead end street after the windows were installed it was so quiet
To many electronics signatures needed for the contract to be completed.