What Our Customers Say
My husband and I had a great experience- everyone we encountered was friendly, reliable and knowledgeable. Highly recommend!
This company was an absolute joy to work with and we would recommend them to anyone who wants a great job done, at a reasonable price, for a wonderful product.
"From start to finish my experience with Renewal by Anderson was great. I saw a TV commercial and decided to call for an estimate to replace five windows and a sliding patio door. I received a call back within minutes from a customer service representative to gather my information and was told a salesperson would call to set up an appointment. Within 24 hours my salesman (Sal) came to my house (I live as you would say ""out i the sticks"") to present the Anderson products. He answered all my questions and worked with me so I would received all the discounts possible and best of all ""No Pressure"". He left me with all materials, quotes, finance plans and such for me to decide, again no pressure. I called him in a few days with another question or two and decided to go with the window and door replacement. Once done the ball began to roll with calls from the staff to setup a date for the measuring tech to come and precisely measure each window and door. This info was then sent to Anderson's manufacturing plant to custom make my windows (not an off the shelf unit). I received calls updating me of the building status and to the time frame for installation. Then I received the call saying the windows and door arrived and we needed to set the installation date and that it would be three days. We decided on the dates (January) and start time for the install team, which conflicted with my schedule (I drive a school bus) by a half hour. I was told no problem they had job-site setup, etc to do until I returned home. Speaking of the install team I could ask for more professional technicians. As I mentioned I live out in the woods. No buildings blocking the wind, snow or other elements to put it simply - it wasn't the greatest outside working conditions. It took the full three days to complete the full installation and when finished the windows and door looked great and worked smoothly, also I had no clean-up to do, in and outside were cleaner then when they arrived. The outside capping and inside trim done to perfection, angle cuts right-on (no gaps), so good I don't have to fill, sand and paint. If you can chose your installer Gregg and Wayne is an outstanding pick. I forgot to mention no more breezes through the door or windows - no more shrink wrap! A couple days after they left I received a call from customer service to see if I was satisfied and for some feedback. They also asked if a representative could come out to the house to make sure everything was up to Anderson's standard and answer any questions I might have. Jana came to the house, inspected and was satisfied with the job, we also went through the operations of the windows and door; locking, tilting for cleaning and a few ""be careful"" when doing these operations. We then sat down and went over, in detail, the warranties for the windows and patio door, all this info and more was left with me for future reference. There was also a Thank you card and small gift from the company. Over all I am very happy with every aspect of my purchase and would recommend Renewal by Anderson to my family and friends. Reading this review it may sound like I work for Anderson, believe me when I say do not. I believe when a product or service I receive is worthy of praise it should be put out to the public."
The only thing we can say is that we would recommend Renewal by Andersen to whoever will listen! Our experience was just great!! We have not dealt with any business who was with you every step of the way to make sure that every detail met with our approval. Kudos, you have a great team!
We were very happy with the whole process. Having the replacement done in January was a concern but the team did not miss a beat. The windows and door was replaced in the time we were told it would happen with little or no inconvenience to us. From the salesperson to the installers and then the follow-up, we knew we were dealing with a professional and dedicated team. We would recommend Andersen with no reservations.
Everything that I expected happened my experience was wonderful I would recommend them to anyone!!
I had high expectations, and Renewal by Andersen did not disappoint.
Frank and Jonathon were a great team for installation
Romeo, Jana and Matt were great. The installer on the other hand was not so good. Thankfully I was here to help him and show him what he should do. From leveling to pluming the door. I had some other issues from the installer, but Jana and Matt, (their master tech),took great care of that. Also Tim brought me a inside trim moulding I would need to finish the inside after I stain it. The door on the non sliding side has condensation at the bottom and and it covers almost all the bottom channel of the sliding door. I did have condensation on the sliding door when it was real cold. Over all I would recommend Renewal by Anderson.
We now have nine windows and we love them. They keep the warmth in and easy to clean. Rocco and his helper was great.
Very professional team from estimate to final follow-up on installation.
The installers worked well together and completed the installation before expected date that was quoted. All the employees, especially the installers, that we dealt with were friendly, courteous, helpful and diligent workers.
Everyone we work with is great!
The workers were on time clean and cleaned up all the all that they used
I highly recommend Renewal by Andersen my new windows . sliding doors was worth every penny I paid
They were all very professional and friendly, from the first visit to the last. The quality is excellent.
No high pressure sales. Friendly staff from start to finish.
This was a great experience and my windows look fabulous!
Service was outstanding before, during, and after Installation. Our home feels much warmer. Fuel usage is lower!
The installers arrived on time and immediately got to work deciding what to do first to minimize the disturbance involved.All the outside work was done last and even on the second last day when rain was predicted they decided to leave the windows under the front porch until the very last so that if it did rain they could continue working .
Second to none.
The installation crew were very thorough and explained what they were doing as the project was progressing.
You can depend on Renewal by Andersen to hire and send dependable, knowledgeable professionals to your home to install your windows or patio doors. They arrive on time and work diligently to complete the project promptly. They clean up and an inspector comes by a few days later to check to see if you are satisfied with the work that was done.
Very efficient operation from salesperson's initial visit explaining the type of glass used and materials in door frames to measuring process and installation--very professionally done.
Very quick and professional service. Every team member from salesman right through installers were knowledgeable, quick to answer all our questions, were not pushy when it came time to make our decision on windows. Arrived on date and time we were told they would. Follow-up after installation was quick and a pleasure to deal with each member of the Renewal by Anderson team.
Overall i think Renewal by Andersen is a great company to deal with. From your sales representative, to John the technician and the inspector all I received was great service. They were all wonderful people to work with. They knew their business and were very thorough in answering my questions. I never felt pressured. Truly a great experience.
Shame that necessary fix was not complete on time. Everyone that I have had contact with seems to genuinely care. But not their decision.
I selected Andersen even though it was more expensive so I could deal directly with the company. Their support and attention to detail did not disappoint. It was the right decision.
We were extremely pleased with the installers and their work! We were glad we chose Renewal By Andersen to do our first replacement window!
Installation was done in a timely manner by an excellent team. Very happy with my windows!
Had such a wondeful experience! Our old slising door was so horribly old and broken down that ice was on our floor during last years winter. Looking forward to having a warm and cozy dining room now with our beautiful door. Everyone was really nice and very friendly. There was one little ding in the frame i didnt even notice but the installer did and a few weeks later the door was replaced in 20 minutes and looks so good now. Thank you so much.
Joe and John were very professional and explained everything
I was very well pleased with the whole operation of Renewal by Andersen representatives. They were easy to work with, courteous, polite, friendly, and efficient from the salesperson to the installers (who by the way were great!). The windows are beautiful and easy to operate. I would never hesitate to use them again!
My wife and I are extremely happy with the experience we've had with Renewal by Andersen. Your team explained every step of the way what would happen and the outcome was outstanding. We are very happy with the new window and only wished we reached out to Andersen years earlier. From Sales thru Installation we were informed of what we could expect and as stated that's what was delivered. Couldn't be happier with the experience and look forward to many years of enjoyment. We will be sure to recommend your Company any/every chance we get. Thank you!
Great team, great job and beautiful Windows. Everything went very well from the beginning to the end. From the first appt to the last, it was a painless process. Everyone was friendly, reliable, knowledgeable and helpful. Thank you.
Your workers are so excellent in their profession their unbeatable !
The entire experience was excellent, with everyone being extremely professional and competent.
Exceptional job from start to finish.
The installers were very courteous, neat and professional. The product is exceptional. The change from 25 year French door to French gliding door has given me more space for furniture and the room a brand new look. Windows and doors have reduced noise and draft from outside.
OK, the windows are expensive, but they are the best in construction materials, look great, thermally perfect concerning performance, and the young woman who reviews the guarantees and answers any questions is super cute. You will be a happy customer from start to finish and beyond.
Renewal by Anderson took every precaution in disposing of the old window and did so in a timely manner. My window was a large bow window which required new construction with the replacement. The job was accomplished in a timely, safe, and professional manner. The end product looked great and as if it was always there.
The installers worked very well together, very efficient. They kept me informed of what they were doing at each phase of the installation. They were personable and very professional. They made sure I knew how to maneuver the windows properly to clean them and there was no debris left behind. I will be sure to request the same two installers when I get the rest of my windows done next year! My windows are beautiful!!
The service was great ! Could not be any better!
The introductory meeting, ordering of the sliding glass door, installation and final follow up was very professional and impressive.
Excellent company to do business with!
All the personnel I had the pleasure to work with from the salesman to the installers to the follow up technician were very knowledgeable and very personable,a credit to your company.
Sales person Anthony was very friendly. Explained all the features of the windows. Installers Matt and Paul were so friendly. They cleaned up after the installation. They left no dirt behind. Jana was so cry friendly. She explained the warranty information and showed me again how to open and close the windows. Also how to care for the windows and screens.
I was very satisfied with all of the staff from beginning to end. The salesman was top notch, the installers were great, office staff and follow up person were all on the ball for each of their respective jobs. I am extremely happy with my new replacement windows. I can feel the difference in their ability to keep the home warm and or cool as the weather was changing outside. I highly recommend these windows and this company.
The crew was friendly explained every thing that was done and removed all debris when they finished the job.
I was totally satisfied with the salesman, the measurer, the installers, and the follow up. I would recommend Renewal by Andersen to my friends, and neighbors.
