What Our Customers Say
The installers need shoe covers to enter the house This makes the clean up easier!!! There was wet mud outside my house and I provided towels to help the installers They followed the check list and did a good job !!!
Im very happy with everything. I had a little mark on my doors and you guys took care of it for me. Did not try to hide the mark. You cleanup after the job was great. I can't say enough about everyone.
We ran into a problem with rot under the roof. The installer told us about it instead of processing & coving up the problem. Very honest. We got the roof fixed & he came back , completed the install. Fabulous job ! Thanks Ryan for your honesty & your excellent install.
Anderson had great contact via both phone and email before the installation was completed. They made scheduling a date for install easy, and the installation looks seamless. The follow-up appointment to check on the function of the install was quick and easy.
Everything happened as we were told it would with a very professional installation and complete follow up after the fact.
When we made decision to replace slider,we were going to check other company's,our very smart daughter said go with Anderson they are the best! How right she was,! We could NOT be happier.every person that represented this company was so professional great experience! Thank you .
I never thought I could love a door so much.
Shawn and Roscoe were a terrific installation team
On behalf of my family and I thank you for being the company you are you exceeded our expectations from beginning to end, you helped me choose wisely and within by budget, took the time to give me detailed information about the process all my questions and concerns were clearly answered, no surprises, the team that did the installation of the door work was done in a careful and neat professional timely manner, they knew and did their job well, I did not know there was such a company exist, I hope other businesses will take pattern like Renewal by Anderson, they truly understand customer service and care. I highly recommend!
The sliding doors and side windows have added a beautiful and welcoming touch to our home. Your team was very conscientious and caring to our space and time. It was a pleasure working through each detail. I also like how each role was handled in a friendly and dedicated, but still professional way.
The whole process was very professional!
Definite energy efficient. But noise coming through windows fails big time. With the cost of these windows they need to work harder on noise that comes through them.
Sales and Installation crew were outstanding. Premium product AND top notch installation. No question this was the right choice.
I know I will have them back to replace additional "Builder grade" windows in our home.
we were exrtremely satisfied with the service. The men were on time, very polite and neat, and they demonstrated how to operate the windows, and then let us do it ourselves. They were wonderful!!!
These windows are easy to operate. Very smooth.The tilt in makes them very easy to clean. Especially for us older folks. "No more ladders"
You can stand right in front of the window on a sunny day and not feel the heat penetrating the glass.
Installer could have communicated about arrival and departure times
Washing windows was always a chore I did not look forward to...now my new tilt-in windows make the chore easy and time-saving.
After some issues with deciding upon the style of window I wanted, I finally was able to have the perfect window installed in my home.
Installers were very nice and pleasant! Hard workers!
Renewal by Andersen windows are of the highest quality and construction. Every member of the team, from the sales person, installers, and follow-up inspectors, was professional, knowledgeable, and courteous. I am pleased that I chose Andersen for replacing my windows.
Our installation team, Josh and Mike, did a phenomenal job with the installation, cleanup, and "orientation" after the work was completed! We were totally satisfied with everyone that we dealt with before and after the installation...and would surely recommend Renewal by Anderson to anyone contemplating a window replacement project!
We would certanly recommend Andersen Windows. From the sales person, to the office personnel and the installers, they all did a wonderful job!
From start to finish everything was great ! Thank you again
Great service and great installation team.
All phases of dealings with Renewal by Andersen were handled with professionalism which is much appreciated in this day and age! Extremely satisfied with their product and employees
Would recommend Renewal by Andersen to everyone great company to deal with.
Extremely pleased with the product and the carpenters who did the installation.
Pleased with everything about this experience. Hoping to have a much lower electric light bill. They look beautiful too.
We are so glad we contacted Renewal by Anderson. Not only did we get a quality product, but we were very impressed with all aspects of the process....the salesman who educated us about the door itself, the gentlemen who did the installation, the office staff who kept us apprised of the timeline for delivery, and the young lady who came for the final inspection and warranty. All professional, personable, not pushy, and qualified to do their particular job. There's not one thing we could think may have been done better! Thanks for a most pleasurably buying experience!
We would definitely recommend Renewal by Andersen for replacement slider doors. Our sunroom looks so different and I don't have to do a workout every time I open and close the door. Great quality and thorough installation.
Your installers Roscoe and Sean we'd rate higher than 10 if we could. Besides superior quality of their work, they quickly put our minds at ease. The whole installation process was very smooth and not stressful.
I appreciate the service and I strongly recommend Renewal by Andersen. The product is first rate.
The salesman , Jon , was very professional and informative, right down to the last detail. Josh did a very nice job installing my patio door and also kept me informed on what he was doing. Everyone I had contact with was very nice, friendly and professional.
It was a delightful experience in all aspects from beginning to the end of our patio door installation.
I have Anderson windows on the other side of the home and I was told they would look the same. However, they do not. They are darker windows. That is the only thing I am little disapointed about but nothing I can do about it.
Everyone did a great job
With all the measuring that was done prior to installation I expected that the framing for the patio door would arrive ready for installation. Instead, my backyard became a construction zone for said framing, resulting in saw dust on a newly stained deck.
From the salesperson, to the installers, to the follow up and customer care crew, everyone from Andersen of of Northeast PA took great pride in making sure that I was completely satisfied with the product.
Was happy to have someone (Kim) come out after installation to inspect and get our opinion as well as go over the warranties. The installers were great and there was no reason to give us a step by step of what they were going to do. They were professional, polite, and did their job quickly and to our satisfaction, so far. Kudos to Renewal by Anderson and will definitely refer to others.
We heard about Renewal by Anderson from neighbors and they were very satisfied so we went with Renewal by Anderson and we were not disappointed.
Every person we dealt with were professional, courteous and efficient. Appointments were kept and on time. The whole process was a pleasure and the two doors we had installed are beautiful. If in the future we need windows Renewal will be the first people we call.No comments needed when
All I can say is that I feel it was well worth the money. Replaced 24 windows of which 3 formed a bay window which now looks phenomenal! (A neighbor described it as ELEGANT looking). Hubby claims sun doesn t beat on his back through window anymore while sitting at kitchen table. I WOULD HIGHLY recommend RBA - Air conditioning temp was always set as 72 with hot/cold spots - now it is set at 74 degrees with consistency feeling throughout Thank you for not disappointing us on our window and sliding door investment.
Thank you for the wonderful service!
The adage "you get what you pay for" was certainly applicable to our experience with Renewal by Andersen. The service was excellent, the installers professional and thorough and the end result is a beautiful sliding door.
I felt very comfortable with them working in my home.
I felt like I mattered and the thank you gift was totally unexpected and an amazing gesture . Everyone that I have dealt with has been wonderful. I believe the company must treat their employees like human beings as it reflects on their ability to deal with customers . Thank you Andersen
I love my new patio doors! I would highly recommend Renewal by Andersen for a professional, courteous, and smooth experience.
Eric made a great no-pressure presentation that explained the product in great detail as well as the options available to us. The installation team (Sean and Roscoe) did a great job with the install. They maintained a high level of cleanliness both inside and outside the home. They discussed the product operation and all the details regarding the warranty. Deanna closed the process with a great follow-up to ensure our satisfaction.
We highly recommend Renewal by Andersen. From the beginning of the process to the end, we were treated with respect, and were kept informed about when the project would be completed. All associates were friendly.
Couldn't of asked for a better two guys, John & Joe, very polite and did a fantastic job keeping everything clean while installing our patio door.
