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Warranty Information

Our Great Warranty Coverage

Warranty Coverage

Your Renewal by Andersen® products are warranted under a fully transferable limited warranty covering parts, labor, and original installation services as follows:

Twenty (20) year limited warranty for glass

The insulating glass in Renewal by Andersen window sash and door panels is warranted to be free from defects in manufacturing, materials and workmanship for twenty (20) years from the original installation date. Insulating glass is warranted not to develop, under normal use and conditions, any material obstruction of vision resulting from manufacturing defects or as a result of premature failure of the glass or organic seal. Slight glass curvature and minor scratches or other imperfections in the glass that do not impair structural rigidity or significantly obscure normal vision are not covered by this Limited Warranty.

If your Renewal by Andersen window sash or door panel glass is found to be defective, we may elect to either repair or replace the defective sash or door panel, at no cost to you. Such repairs and replacement parts are warranted for the remainder of the original warranty period.

Two (2) year limited warranty on installation

Installation of your Renewal by Andersen window or door products and other Andersen company brand products by an authorized installer is warranted for a period of two (2) years from the date of original installation. During this period, should your Renewal by Andersen window or door fail to perform according to our specifications due to improper original installation, we will bring the workmanship up to our professional standards, at no cost to you.

This Limited Warranty on installation does not extend to labor/services performed by anyone other than the original authorized installer, nor to the installation or repair of any finishing or other materials that have been applied to or adjacent to the product after the initial installation.

Ten (10) year limited warranty for components other than glass

The frame and sash members of your Renewal by Andersen window are constructed of Fibrex® material. All Fibrex® material components of your Renewal by Andersen products are warranted not to flake, rust, blister, peel, crack, pit, corrode, or rot, under normal use, for ten (10) years from the original installation date.

The non-glass and non-Fibrex material components of your Renewal by Andersen windows and doors are warranted to be free from defects in manufacturing, materials and workmanship for a period of ten (10) years from the original installation date. This includes, but may not be limited to, components such as locks, lifts, balance systems, hinges, handles, insect screens and weatherstripping. During the warranty period, we may elect to either repair or replace any defective Renewal by Andersen products or components for you, at no cost. Such repairs and replacement parts are warranted for the remainder of the original warranty period.

Contact Us for More Warranty Information on any Renewal by Andersen® Products

At Renewal by Andersen of Northeast PA, our services include everything from in-home consultation to complete installation and warranty coverage. We want to delight you at each and every step of the process. Call (610) 355-4055 today to schedule an in-home consultation for Allentown windows and doors!

View & Download Limited Warranty for units purchased after May 1, 2016
View & Download Limited Warranty for units purchased before May 1, 2016

Reviews

"Our installation team, Josh and Mike, did a phenomenal job with the installation, cleanup, and "orientation" after the work was completed! We were totally satisfied with everyone that we dealt with before and after the installation...and would surely recommend Renewal by Andersen to anyone contemplating a window replacement project!"

Kathy B.
Nazareth, PA

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