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4 Questions to Ask Before Hiring a Home Improvement Professional

window replacement

Your home is likely the biggest investment you’ll ever make. Home improvement projects, such as window replacement, can greatly enhance the value and beauty of that investment – but only if they’re done right.

While it can be difficult to determine which contractor to trust with your home, there are things you can do to ensure a positive experience. Before hiring any company to work in your home, here are a few important questions to ask:

  • How do you make customer service a priority? As the customer, your needs should always come first. Your home improvement contractor should be available before, during and after the project to address all of your questions, concerns or service needs. At Renewal by Andersen of Northeast PA, we’re proud to consistently provide exemplary customer service every step of the way. In fact, Renewal by Andersen of Northeast PA recently earned our sixth Green Diamond Award for excellence in customer service.
  • What types of products do you carry? An inferior product may appear acceptable when brand new, but it won’t stand the test of time. Renewal by Andersen® windows and doors feature a combination of the highest quality product, beauty and energy efficiency. Our exclusive Fibrex® material stays strong, even after 20 years of exposure to severe hot and cold temperatures.1 We custom-build every window in our manufacturing plant in Minnesota, the home of Andersen Windows for over 115 years.
  • Who does the installation? For the best quality and customer service, manufacturing and installation need to work together seamlessly. At Renewal by Andersen of Northeast PA, our installation teams are comprised of Certified Master Installers who receive meticulous training specifically for Renewal by Andersen replacement windows and doors.
  • Is warranty coverage included? A good warranty is an essential part of any home improvement project. Companies that offer generous warranties are confident in the quality of their work as well as the products they’re installing. Renewal by Andersen replacement windows and doors, for example, include a fully transferable limited warranty that covers glass and Fibrex® for 20 years, installation for five years and all other non-glass components for 10 years. It’s one of the best warranties in the home improvement industry.

Experience the Renewal by Andersen Difference

Renewal by Andersen of Northeast PA proudly serves homeowners in the Lehigh Valley, greater Pocono and Scranton/Wilkes-Barre regions. To learn more about our products, service and installation, don’t hesitate to give us a call at (610) 355-4055. You can also reach us by using the contact form on our website.

1Based on testing of 10 double-hung units 20 years after installation.


"Our installation team, Josh and Mike, did a phenomenal job with the installation, cleanup, and "orientation" after the work was completed! We were totally satisfied with everyone that we dealt with before and after the installation...and would surely recommend Renewal by Andersen to anyone contemplating a window replacement project!"

Kathy B.
Nazareth, PA

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