Bethlehem, PA – February 2017 – Renewal by Andersen Corporation has announced that Renewal by Andersen of Northeast PA has earned its third Green Diamond Award. A direct result of homeowner satisfaction ratings assessed during 2016, the Green Diamond Award recognizes affiliates that meet or exceed a minimum customer satisfaction rating of 95% with a greater than 40% survey response rate.
Renewal by Andersen of Northeast PA achieved the following milestones in 2016:
- 98% of homeowners indicated they were “Likely to Recommend” Renewal by Andersen of Northeast PA to friends, family, or associates.
- By earning the Green Diamond designation three times, Renewal by Andersen of Northeast PA ranks in the top five Renewal by Andersen affiliates nationwide.
“We’re thrilled to be recognized a third time for the relationship we’ve established with our customers,” said Joe Winters, president of Renewal by Andersen of Northeast PA. “For the past six years, our goal has been to provide the best customer experience possible throughout the entire process, from the design consultation to standing by the best warranty in the business. We look forward to continuing to delight our customers in Northeast Pennsylvania.”
The 2016 Green Diamond Award was presented at the Renewal by Andersen Summit Meeting held in Huntington Beach, California on January 29-31, 2017.
About Renewal by Andersen of Northeast PA
Renewal by Andersen of Northeast PA provides expert installation of quality Andersen replacement patio doors and Renewal by Andersen windows in the Lehigh Valley, Scranton/Wilkes-Barre, Hazleton, Northern Berks, and greater Pocono regions. Since acquiring the Renewal by Andersen of Northeast PA affiliate in 2011, the company has had a remarkable debut as a provider of superior home improvement products and outstanding customer service.