Bethlehem, PA – March 2017 – Renewal by Andersen Corporation has announced that Renewal by Andersen of Northeast PA has earned its fourth Green Diamond Award. A direct result of homeowner satisfaction ratings assessed during 2017, the Green Diamond Award recognizes affiliates that meet or exceed a minimum customer satisfaction rating of 95% with a greater than 40% returned survey response rate.
Renewal by Andersen of Northeast PA achieved the following milestones in 2017:
- 96% of homeowners indicated they were “Likely to Recommend” Renewal by Andersen of Northeast PA to friends, family or associates.
- By earning the Green Diamond designation four times, Renewal by Andersen of Northeast PA ranks in the top three Renewal by Andersen affiliates nationwide.
“We’re honored to be recognized a fourth time for our commitment to customer service,” said Joe Winters, president of Renewal by Andersen of Northeast PA. “Every day, our goal is to provide the best customer experience possible throughout the entire process, from the design consultation to standing by the best warranty in the business. We’re grateful for our loyal customers in Northeast Pennsylvania and look forward to continuing to exceed their expectations.”
The 2017 Green Diamond Award was presented at the annual Renewal by Andersen Summit Meeting.