Our Customers Are Our Priority

Our Customers Are Our Priority

April 13, 2020

At Renewal by Andersen of Northeast PA, We’re Here to Help

As your neighbor in Northeast PA, the safety of our customers and employees is our top priority during this challenging time. We’ve adjusted our operations to serve your replacement window and door needs while complying with CDC and local COVID-19 guidelines. 

Here’s how we can currently serve you:

  1. Prioritized service. We’re focusing our service efforts on our customers’ most immediate needs concerning safety and security, including windows and doors that:

  • Won’t lock, open or close properly.

  • Have water infiltration issues.

  • Have mold issues.

All service is being conducted in a manner that’s as safe as possible for our customers and employees.  If you need service on your existing doors or windows, please contact us at [company_phone].  

  1. Virtual consultations. While we can’t currently visit you in your home, we’re happy to visit with you virtually! With a virtual consultation, you can meet with us from your laptop, tablet or smartphone.  It’s an easy, convenient and safe way to review your window needs and consider our window styles and colors, all backed by the best warranty in the business. We can help you design the ideal custom-built replacement windows for your home, plus you’ll get a price that’s good for a full year

  1. Phone calls.  If you’d like to postpone an existing appointment, please contact us and we’ll gladly reschedule. We’re also here to answer any questions you may have.  Simply call us at [company_phone].

Like you, we continue to adjust to the effects of COVID-19 on our community. These are just a few of the steps we’ve taken to help limit the spread of the virus, while continuing to provide the excellent service you expect from us.  We wish our neighbors in Northeastern PA good health and good days ahead.

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Hear From Our Customers

The entire team was excellent, professional, respectful, thoughtful, and was always attentive of our needs. They always asked questions before they started to make sure we were on the same page. We already noticed savings on our electricity. We are so happy we chose Renewal by Andersen.

I cannot say any more then I have, everyone that came from Renewal by Anderson has been one of the best experiences I’ve had dealing with a company. A big thank you.

From George, the salesman giving me a balance of wants and needs to Rosko and his team members doing a fantastic job on the window replacement and install. To the post inspection process and thank you package with additional information for cleaning and maintenance. All was great!

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