At Renewal by Andersen of Northeast PA, we’re committed to giving our customers the best service possible. We strive to make the process for replacing windows and patio doors enjoyable, from the initial consultation all the way down to the installation of the windows. Our success and hard work show in the words of our satisfied customers. Here are just a few of the many positive experiences shared recently:

“It was wonderful to be involved with employees who are so respected by the company they work for and who so love their work. From start to finish, everything done was beyond expectation in its professionalism! The product really sells itself (and in an odd sort of way, I am feeling richer for it)!!” – Happy Homeowner in Honesdale, PA, 11/1/17

“The whole process from start to finish was excellent! The attention to details in choosing just the right look for our home was really wonderful. We couldn’t have been happier with our installers and the fantastic job they did and how neat and clean their work was. We are thrilled.” – Happy Homeowner in Factoryville, PA, 10/26/2017

“This project was one of the smoothest we have encountered. The customer service was and is above others. Everyone I spoke with during this whole process was great. Really listened to what I wanted and never made me feel my requests were asking too much. You made us feel like you were there to please us. Thank you because our home means a lot to us. Josh and Joe were so friendly and I felt I could really trust them in my home as well as their overall ability to do the job. Thank you for making me feel comfortable to the whole process from start to finish. Customer service and professionalism is just as important as the quality products you sell and install. It is the difference between a one time customer and customer who would call when they have future needs. Thank you. PS. We love our new family room windows.” – Happy Homeowner in Foglesville, PA, 10/20/2017

“It is rare that a large project can go smoothly and without incident, from beginning to end, but that is what happened with our window replacement. We were well informed and kept apprised of things all along the way; there were no surprises or unexpected costs, and the quality of the windows and all employees involved was top notch. Renewal by Andersen made our window replacement easy with just a conversation and a signature.” – Happy Homeowner in Hellertown, PA, 10/8/17

Join the Renewal by Andersen Family

If you’ve noticed signs that your windows are leaking, such as condensation or drafts, it’s probably time to order replacement windows. Before the weather gets too cold, get things started by giving Renewal by Andersen of Northeast PA a call at (610) 849-2800. We’re ready to schedule your FREE consultation and delight you with our service!

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Dear Renewal by Andersen of Northeast Pennsylvania,

I became the owner of the log house in Trexler in 1999.  I saw it for the first time as a teenager on a bike ride in the Kempton area, never expecting at that young age that the house would someday be mine.  I’ve always had an affinity for early rural architecture and the house is an excellent example of 18th century Germanic log construction techniques.  I’ve found pictures and descriptions of the house in books about architecture, on postcards of Pennsylvania, in Berks County historical reviews, and in the form or original artworks that I’ve purchased at auctions.  The house and the village of Trexler where it is located were placed on the National Register of Historic Places in 2001.

The house was unoccupied for the better part of the first half of the twentieth century.  Because of this, many of the original details and paint finishes are intact.  Restoring and inhabiting a house like this can cause conflict for a purist, but cold winters and high heating bills help the realist emerge.

Ironically, the windows I replaced with Renewal by Andersen were the newest ones in the house and were originally installed in an addition in 1979.  They consisted of a bank of 3 large double casements that had no operating mechanisms and had to be opened from the outside.  Rather large storm windows and screens were seasonally changed from inside the house.  They also sagged a bit, which can sometimes happen with casement windows.  The RbA consultant was the first to make the excellent suggestion to install pairs of sliding windows.  These have proven to function really well and made an immediately noticeable difference in the warmth of the room.

Installation at my house took place on what was probably the coldest day of January.  The team of installers was efficient, courteous, and worked clean despite the frigid temperatures.  The Terratone color and colonial grids also work perfectly with two hundred year old logs.  They look great!

When selecting replacement windows, I wanted a company that could provide styles and designs that would fit fairly seamlessly into the appearance of my home.  I was also concerned with efficiency, function, and reputation.  After a number of presentations by a variety of manufacturers, I decided that Renewal by Andersen provided me with the best option in each of those categories.

Thank you for your time and help, and I look forward to working with Renewal by Andersen in the future.

Best Regards,

Jeff Dietrich

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