Meet the RbA of Northeast PA Team: Kim Kessler

Meet the RbA of Northeast PA Team: Kim Kessler

October 23, 2018

Kim KesslerThis post is the next in a series that has been introducing you to our Renewal by Andersen of Northeast Pennsylvania family through Employee Spotlight posts.  We hope you continue to enjoy this series and learning more about the team whose goal is to delight you throughout your window replacement project!

Our next Renewal by Andersen of Northeast Pennsylvania family member we would like to introduce is Kim Kessler.

Kim, what is your role at RbA? Customer Experience Representative. I visit customers after installation.

How long have you worked for RbA? 1 year

What do you like most about your job?  The individuals I work with are among the best! 

What is your interaction with RbA customers like?  I am lucky to see our homeowners after the installation process.  I gather feedback and ensure they are happy enough to tell their friends and family about us!

What makes you most proud about working at RbA?  RbA is among the top performers of replacement windows and doors in the industry. 

What has surprised you most about your work?  Our owner, Joe Winters, really listens to both our homeowners’ and our team members’ feedback to improve the quality of business and life!

What’s your favorite thing to do/favorite place to visit in Northeast PA?  Going to Jacobsburg Park to walk and hike and catching some movies at Regal. 

What makes you laugh?  What makes me laugh is simple: other people when they laugh!

Hear From Our Customers

I cannot say any more then I have, everyone that came from Renewal by Anderson has been one of the best experiences I’ve had dealing with a company. A big thank you.

The entire team was excellent, professional, respectful, thoughtful, and was always attentive of our needs. They always asked questions before they started to make sure we were on the same page. We already noticed savings on our electricity. We are so happy we chose Renewal by Andersen.

From George, the salesman giving me a balance of wants and needs to Rosko and his team members doing a fantastic job on the window replacement and install. To the post inspection process and thank you package with additional information for cleaning and maintenance. All was great!

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