This post is the next in a series that has been introducing you to our Renewal by Andersen of Northeast Pennsylvania family through Employee Spotlight posts. We hope you continue to enjoy this series and learning more about the team whose goal is to delight you throughout your window replacement project!
Our next Renewal by Andersen of Northeast Pennsylvania family member we would like to introduce is Kim Kessler.
Kim, what is your role at RbA? Customer Experience Representative. I visit customers after installation.
How long have you worked for RbA? 1 year
What do you like most about your job? The individuals I work with are among the best!
What is your interaction with RbA customers like? I am lucky to see our homeowners after the installation process. I gather feedback and ensure they are happy enough to tell their friends and family about us!
What makes you most proud about working at RbA? RbA is among the top performers of replacement windows and doors in the industry.
What has surprised you most about your work? Our owner, Joe Winters, really listens to both our homeowners’ and our team members’ feedback to improve the quality of business and life!
What’s your favorite thing to do/favorite place to visit in Northeast PA? Going to Jacobsburg Park to walk and hike and catching some movies at Regal.
What makes you laugh? What makes me laugh is simple: other people when they laugh!